Providant Project Consulting, LLC
Effective Date: May 29, 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Providant Project Consulting, LLC DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name, email address, phone number, physical address
Payment information when you make a purchase or request a quote
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
2. How We Use Your Information
We use collected data for:
Providing and improving our services
Processing transactions and payments
Communicating with you about your inquiries, appointments, and promotions
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In Consent:
You must verify your consent. If you have explicitly opted in, we will maintain timestamped records of all sign-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions:
Users can opt out of marketing messages by replying “STOP.”
All opt-out requests will be processed in real-time.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
Third-party vendors that assist in our operations (e.g., payment processing, appointment scheduling).
SMS aggregators who provide messaging services for us.
Legal Compliance: